Collection Of Personal Data
The personal information collected and maintained by us will depend on our interaction with you. Where it is possible, we collect your personal information directly from you in person, in writing, over the telephone, by facsimile, by email or through social media. In some circumstances, we may also collect it from third parties such as marketing organisations, including through the use of purchased lists.
Use Of Personal Data
The main purpose for collecting your personal information is to enable us to provide our services of providing you news and information. We may use and disclose your personal information for this and other purposes, including conducting our business; communicating with you; informing you about products or services which we think may be of interest to you; marketing, improving, supporting and enhancing our services; and meeting our legal obligations.
Disclosing & Sharing Of Data
We may disclose your personal information to others for the purposes specified in the section above. This may include disclosure to our related companies; other companies or individuals who assist us in supplying our services or who perform functions on our behalf, such as support services, technology hosting and cloud service providers; where required or authorised by law to do so; and to anyone else to whom you authorise us to disclose it. We may also disclose your personal information (but not sensitive information) to others we have business arrangements with to enable them to offer their products and services to you. We will not use or disclose your sensitive information for any purpose, other than the purpose for which it was collected or a directly related secondary purpose, unless you otherwise consent.
Disclosure Of Personal Information Outside of Australia or New Zealand
In the instance where personal information is disclosed to an external company operating in a foreign company, we will ensure that the information is protected by law or a contract which upholds Australia and New Zealand Privacy Principles.
Access and Correction Of Personal Data
If you would like to request access to, or correction of, your personal information we hold about you, please contact us on the details set later in this policy. We will provide you with access to the information we hold about you, including for the purpose of correcting or updating that information, unless there is an exception which applies under the Australian or New Zealand Privacy Principles. We may recover from you our
reasonable costs of supplying you with access to this information. However, we will not charge you for the making of the request or to correct or update your personal information. Your request to provide access to this information will be dealt with as soon as reasonably practicable. If we refuse to provide you with access to, or correct, the information, we will generally notify you of our reasons for refusal to the extent required and how you may complain about the refusal.
Quality Of Personal Information
Before we use or disclose your personal information, we will take reasonable steps to ensure that your personal information is accurate, complete, relevant, up-to-date, and is not misleading. If you believe the information we hold about you is inaccurate, incomplete or out-of-date, contact us as stated above and we will endeavour to either correct the information in our systems, or if necessary, discuss alternative action.
Our direct marketing consists of a range of communications channels. We communicate to our subscribers using email and social media and will only send you any advertisement, marketing or promotional material or information if you have elected to receive such information. You can change your mind about your preferences in respect of direct marketing at any time by using the unsubscribe information on every such contact, by updating your user profile or account data or by contacting us directly.
Storage and Security Of Information
We will take such steps as are reasonable in the circumstances to protect your information from risks such as misuse, interference and loss, and from unauthorised access, modification or disclosure. We hold your personal information in a combination of hard copy and electronic files. We have systems and procedures in place to safeguard information, including the use of technical measures such as encrypted servers and maintaining physical security in order to prevent unauthorised access to records, documents and materials. We will take steps to destroy or de-identify your personal information where we no longer require it.
How To Make A Privacy Complaint
If you are not satisfied with our response or if there is a potential breach of this Privacy Statement, you should contact us +64 021 420 680 and request that your complaint be directed to the Privacy Officer. If you are unhappy with our response, you may apply to the Office of the Privacy Commissioner to have your complaint investigated.
Website Tracking & Cookies
We may collect information about your visit to our site through cookies to assist us to measure and improve our website. Examples of information that we collect include: day and time of your visit, whether you have visited our website previously, whether you used a search engine to find us and some geographical information about what country and state you are in. You can set your browser to reject cookies, or to notify you when you receive one in order to accept or reject such receipt in each instance.
Cookies, Clear GIFS and Tracking
We may collect non-personal information about the computer, mobile telephone, smartphone or other device that you use to access our products or services. Where you allow our mobile services and products to deliver content based on your location (by enabling this feature on your mobile device) we may collect location data. This information is used only for the automated delivery of relevant content to you and for no other purpose.
We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform (Windows, NT or Mac), Browser (e.g. Microsoft, Netscape or other, plus the version of Browser) and domain (whether you are accessing the site from NZ, Aust or elsewhere). We may use the information generated by “cookies” to:
1. track traffic patterns to and from our sites such as the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);
2. ensure advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats; and
3. enable you to use certain services as a member without having to log on each time and to visit member-restricted areas of the site.
Clear gifs are tiny graphics with a unique identifier, similar in function to cookies. Clear gifs may ping or alert an advertiser’s server about the online movements of Web users. For instance, advertisers may place a clear gif allowing them to recognise an existing cookie on your browser if from the same service. The main difference between cookies and clear gifs is that clear gifs are invisible on the page and are much smaller. We do not have access to any information collected by these clear gifs nor additional information they may be tied to by the advertiser.
Gay Nation (Eikon Media Limited) acknowledges and respects your privacy. The information you provide is being collected by Eikon Media Limited for the purpose of informing you of new information on our wesite/s. The provision of the information requested is voluntary.
If you do not want to receive information about our other products, services, offers or events please call us or email us. News sites will also provide information about you to the sponsors of and advertisers for the purpose of providing you with direct marketing offers, which we think, may be of interest to you. If you do not consent to this disclosure of information about you by news sites please call us or email us. You have a right to access the information the Eikon Media Group holds about you. Please direct any queries you may have in relation to the use of information about you to the number below.
Opting Out Of Marketing Communications
If you have a concern about your privacy or a query on how your personal information is handled by Eikon Media Limited, please contact us on the following details: +64 021 420 680 or [email protected]. We will respond to your query or complaint as soon as reasonably practicable.